Ask clearly
Start with a support path that understands accounts, rules, and payout questions.
Support & education
Build the trader, not just the account.
Clear guidance before the first trade, useful feedback after every session, and knowledgeable help when something does not make sense.
Human support
You should never wonder if anyone is listening.
TradePilot is being designed around visible ownership and clear communication—not a ticket that disappears into a queue.
Follow progress
Know who owns the issue, its current status, and what information is still needed.
Resolve with evidence
Receive a clear outcome, escalation path, and written explanation when a rule is involved.
Ask before you start
Not sure how an evaluation works?
Ask us before purchasing an account. TradePilot support is designed to answer questions about the program, rules, risk limits, and payout process in language you can understand.
Launch standard in validation
Support channels, operating hours, and response targets will be published before enrollment. We will not advertise 24/7 support unless we can staff it responsibly.
TradePilot Preflight
Understand what you are getting into before you begin.
A free, plain-English path through futures, evaluations, risk rules, and payouts—with no account required and no purchase pressure.
Orientation
Futures Trading 101
Learn the language of futures before placing a trade.
- Futures contracts and expiration
- Ticks, points, and contract values
- MES and MNQ foundations
- How leverage increases risk
The program
Understanding Prop Firms
Know what an evaluation company provides—and what it does not.
- What you are purchasing
- Evaluation and simulated-funded stages
- Fees, resets, and advancement
- Simulated versus live trading
Guardrails
Rules That Protect the Account
Work through the limits that determine whether an account remains active.
- Daily and overall loss limits
- Trailing and static drawdown
- Position-size limits
- Common accidental breaches
Outcomes
Payouts Explained
See how eligibility, review, and decisions are intended to work.
- Eligibility requirements
- Review status and evidence
- Timing, limits, and methods
- Questions, denials, and appeals
Readiness check
Getting Ready
Use worked scenarios and a short checklist to decide what to do next.
- Rule-comprehension questions
- Worked drawdown examples
- Pre-session preparation
- Questions to ask before enrolling
TradePilot education is general information—not personalized investment advice, a recommendation to trade, or a promise of performance.
Frequently asked questions
Clear answers before commitment.
These answers describe the current product direction. Final commercial terms and policies will replace them before enrollment.
New to futures
Evaluations and accounts
Rules and payouts
Launch and support
About TradePilot
Built around a simple belief: traders should always know where they stand.
TradePilot is being developed as a trust-first futures evaluation company for traders who value clarity over hype. We believe traders should understand the rules before they begin, see their risk as they trade, access practical support and education, and receive payout decisions that are clear and explainable.
Our goal is to create a more transparent path for traders to prove their process, develop their skills, and earn the opportunity to advance.
Contact the foundersStay informed
Help shape a clearer experience.
Join early access to follow the build and participate in future customer research.